At Guest Services we offer a wide range of services for our valued guests.
We are conveniently located in the central area of the shopping centre and open during shopping centre hours. Our friendly and helpful team are dedicated to helping make your visit an enjoyable and pleasant experience.
ContactWe are here to help you.
Gift CardsNanaimo North Town Centre Gift Cards are available for purchase at Guest Services and are redeemable at most stores and services.
- Gift Wrap
- Stroller Loans
- Wheelchair Loans
- Transit and Taxi Info
- Lost and Found
- Security Services
Enforcement of parking regulations at Nanaimo North Town Centre is necessary to ensure that all of our guests are able to conveniently park. In addition, local laws require property owners to ensure that fire lanes are unobstructed and handicap parking stalls are only utilized by permit holders. Notice of parking rules is clearly displayed in all parking lots.
Vehicles that are parked for longer than 4-hours or overnight may be towed. Large trucks and recreational vehicles are not permitted to park overnight. Permission will not be granted under any circumstances due to insurance and local regulations.
TowingIf your vehicle has been towed, Mid Island Towing can be called at (250) 758 1728 to arrange for release.
Social Media Contests
No purchase necesary. All entrants must be legal Canadian Citizens and must be able to provide proof of photo ID upon prize pick up when requested. One entry per person. All federal, provincial and local laws apply. Winners will automatically permit their name to be published on social media pages. Employees of the sponsors and its affiliates are not eligible to participate in and/or win the contest. Social media contests are not affiliated with Facebook or Instagram in any way. Prizes must be able to be picked up in person from Nanaimo North Town Centre within 30 days. Prizes carry no cash value.