Services

Our Guest Services location is now closed.

We are proud to still offer the same top tier services. Our team is dedicated to helping make your visit an enjoyable and pleasant experience.

Contact

We are here to help you.
Call: 250-758-8111
Or Email Us: guestservices@nanaimonorth.com

Services

• Wheelchair Loans
• Lost and Found
• Security Services
• Event and Store Information
• Emergency Car Boosting
• First Aid

ATMs

There are three ATMs located inside the Centre. Royal Bank of Canada’s ATM is located inside London Drugs. ScotiaBank and Cryptocurrency Kiosks are located near Gucci Beauty Bar.

Parking

We are proud to offer electric vehicle charging stations on the property. There are two EV Chargers located in front of Mark’s for your convenience.

Enforcement of parking regulations at Nanaimo North Town Centre is necessary to ensure that all of our guests are able to conveniently park. In addition, local laws require property owners to ensure that fire lanes are unobstructed and handicap parking stalls are only utilized by permit holders. Notice of parking rules is clearly displayed in all parking lots.

Vehicles that are parked for longer than 4-hours or overnight may be towed. Large trucks and recreational vehicles are not permitted to park overnight. Permission will not be granted under any circumstances due to insurance and local regulations.

Towing

If your vehicle has been towed, Mid Island Towing can be called at 250-758-1728 to arrange for release.

Social Media Contests

No purchase necesary. All entrants must be legal Canadian Citizens and must be able to provide proof of photo ID upon prize pick up when requested. One entry per person. All federal, provincial and local laws apply. Winners will automatically permit their name to be published on social media pages. Employees of the sponsors and its affiliates are not eligible to participate in and/or win the contest. Social media contests are not affiliated with Facebook or Instagram in any way. Prizes must be able to be picked up in person from Nanaimo North Town Centre within 30 days. Prizes carry no cash value.