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Guest Services

Nanaimo North Town Centre Guest SErvices

At Guest Services we offer a wide range of services for our valued guests.

We are conveniently located in the central area of the shopping centre and open during shopping centre hours. Our friendly and helpful team are dedicated to helping make your visit an enjoyable and pleasant experience.


We are here to help you. 
Call: 250-758-8111
Or Email Us:  This email address is being protected from spambots. You need JavaScript enabled to view it.

Gift Cards

Nanaimo North Town Centre Gift Cards are available for purchase at Guest Services and are redeemable at most stores and services.


  • Gift Wrap
  • Stroller Loans
  • Wheelchair Loans
  • Transit and Taxi Info
  • Lost and Found
  • Security Services


Enforcement of parking regulations at Nanaimo North Town Centre is necessary to ensure that all of our guests are able to conveniently park. In addition, local laws require property owners to ensure that fire lanes are unobstructed and handicap parking stalls are only utilized by permit holders. Notice of parking rules is clearly displayed in all parking lots.

Vehicles that are parked for longer than 4-hours or overnight may be towed. Large trucks and recreational vehicles are not permitted to park overnight. Permission will not be granted under any circumstances due to insurance and local regulations.


If your vehicle has been towed, Mid Island Towing can be called at (250) 758 1728 to arrange for release.


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Spring 2017

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In the ♥ of Nanaimo